The role of enterprise chatbots in knowledge management Enterprise chatbots based on generative AI have enormous potential to fundamentally change…
This overview is not exhaustive. The article was last updated in October 2024 and includes insights from our own research,…
What is a custom ChatGPT? ChatGPT is specifically known as an interactive chatbot based on the GPT architecture. It represents…
The challenge of email floods Many teams and companies struggle with the daily flood of emails. Customer service departments and…
What is Augmented Intelligence? Augmented Intelligence – sometimes also called amplified intelligence or IA – combines the strengths of Artificial…
What is a RAG – what is retrieval augmented generation? Retrieval augmented generation (RAG) is an AI technology that combines…