Conference recording: ai@media 2025 Case Studies See all AI in the regulated environment: A case study with grenke AG Financial institutions are subject to particularly strict regulations in the areas of data protection, information security, and IT security. This… AI in the regulated environment: A case study with grenke AG How a publisher uses AI to revolutionize the search for medical information: A case study with Wort & Bild The publishing house Wort & Bild, known for its comprehensive and independent health media such as Apotheken Umschau, has taken… Featured AI in customer service: A case study by ONTEC AI and Sunny Cars Customer service teams are increasingly facing intense challenges: rising customer expectations, growing complexity of inquiries, and the need to balance… AI in customer service: A case study by ONTEC AI and Sunny Cars