Tools and Technology

  1. Microsoft 365 Copilot: strengths, limitations, and when to use it

    Microsoft 365 Copilot: strengths, limitations, and when to use it

    Microsoft 365 Copilot has become the default AI assistant for many organizations. At the same time, it’s hitting its limits…

  2. Intuitive by design: What makes AI systems truly user‑friendly

    Intuitive by design: What makes AI systems truly user‑friendly

    What does an ideal AI user interface look like? What capabilities does it offer? How does guidance relate to freedom?…

  3. SaaS vs. Custom AI: What organizations really need

    SaaS vs. Custom AI: What organizations really need

    Artificial intelligence is expected to accelerate processes, reduce costs, and make knowledge more usable – ideally all at once. As…

  4. What are AI Agents and how can I use them?

    What are AI Agents and how can I use them?

    What are AI Agents? Let’s start with a short definition: AI Agents are IT systems that can perform tasks autonomously…

  5. What is Enterprise Search and what’s the best software?

    What is Enterprise Search and what’s the best software?

    Enterprise search refers to software solutions that search internal company data across documents and immediately provide employees with relevant information.

  6. The best Knowledge Management Tools & AI solutions

    The best Knowledge Management Tools & AI solutions

    Advantages of knowledge management tools Knowledge is power, we all know that. But we don’t want to just leave it…

  7. On-Premises vs. Cloud: where does your Enterprise AI perform best?

    On-Premises vs. Cloud: where does your Enterprise AI perform best?

    Why is the right hosting for Enterprise AI so important? The right hosting for enterprise AI is critical for several…

  8. Key terms in AI: The glossary for Artificial Intelligence

    Key terms in AI: The glossary for Artificial Intelligence

    In this glossary, we do not proceed alphabetically but start with the fundamental terms and build on them step by…

  9. The most important AI models: an overview

    The most important AI models: an overview

    It’s February 2025, almost exactly two years since ChatGPT first caused a stir and brought AI into the public spotlight.…

  10. Making internal knowledge accessible with enterprise chatbots: AI in knowledge management

    Making internal knowledge accessible with enterprise chatbots: AI in knowledge management

    The role of enterprise chatbots in knowledge management Enterprise chatbots based on generative AI have enormous potential to fundamentally change…

  11. Which Enterprise GPT is the best for my company?

    Which Enterprise GPT is the best for my company?

    This overview is not exhaustive. The article was last updated in October 2024 and includes insights from our own research,…

  12. Creating a custom ChatGPT for your company – how important is it and who needs it?

    Creating a custom ChatGPT for your company – how important is it and who needs it?

    What is a custom ChatGPT? ChatGPT is specifically known as an interactive chatbot based on the GPT architecture. It represents…